Privacy Policy

This Privacy Policy explains how Snow Leopard AI (“we”, “us”), an independent website at https://snowleopardai.org that makes AI videos from a photo, handles information when you use it.

Information We Collect

1. Account information. You sign in with Google, the only sign-in method. We receive your name, email address and profile picture from Google.
2. Purchases. The packs you buy, order and payment status, and your credit balance and credit history. Payments are handled by Stripe; we don’t see or store your card number.
3. Photos you upload. The photo of your pet, yourself or another adult who agreed, which we use to make your video.
4. Generated videos. The videos made for you, with details such as status and creation time.
5. Usage data. Basic usage analytics through Google Analytics, and the traffic source of your first visit (for example, the website or link that brought you here).

How We Use Information

We use your information to make the videos you ask for, run your account and credit balance, process payments, prevent abuse, answer support requests and meet legal obligations.

• Your photo is sent to the AI model only to make your video. The AI provider doesn’t keep your photos.
• We don’t sell personal data.
• We don’t use your photos or videos to train AI models.
• We don’t publish your photos or videos or use them to advertise. They are private to your account.

Service Providers

To run Snow Leopard AI we use providers for sign-in (Google), payments (Stripe), analytics (Google Analytics), hosting and file storage, and AI video processing. Each receives only the data needed to do its job for us.

Storage and Deletion

• Uploaded photos are deleted automatically 30 days after upload.
• Generated videos stay in your account until you delete them or ask us to delete them.
• Earlier deletion. To delete your photos, your videos or your whole account earlier, email support@snowleopardai.org.

Your Rights

You can ask us for access to, correction of or deletion of your personal data by emailing support@snowleopardai.org. Depending on where you live you may have further rights, such as objecting to certain processing or asking for a copy of your data.

Photos of Other People and Minors

Only upload photos you own or have permission to use: your own pet, yourself, or an adult who agreed. Photos of public figures, and photos with a minor as the subject, are not allowed. We may refuse or remove content that breaks these rules.

Cookies and Analytics

We use cookies to keep you signed in and to remember the traffic source of your first visit, and Google Analytics to understand how the site is used. You can control cookies in your browser settings.

Security

We use reasonable technical and organizational measures to protect your data, but no online service can guarantee complete security.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact

Privacy questions or requests: support@snowleopardai.org.